1. What Are Cookies

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit our website or use the Plug platform. They are widely used to make websites work more efficiently and to provide valuable information to site owners.

In this policy, "cookies" refers to cookies and similar technologies, such as web beacons, pixels, and local storage.

2. How We Use Cookies

At Plug, we use cookies to:

• Authenticate your account and keep you logged in safely.
• Remember your preferences, such as your region or selected language.
• Understand how you use our platform so we can improve the design and features.
• Ensure the ticketing purchasing flow is secure and operates without errors.

3. Types of Cookies We Use

Our platform utilizes the following main categories of cookies:

• Strictly Necessary Cookies: These are essential for the operation of the Plug platform. They include cookies that enable you to log into secure areas and securely process ticketing transactions.
• Analytical/Performance Cookies: These allow us to recognize and count the number of visitors and see how visitors move around our platform. This helps us to improve the way our platform works, for example, by ensuring that users easily find what they are looking for.
• Functionality Cookies: These are used to recognize you when you return to our platform. This enables us to personalize our content for you and remember your preferences.

4. Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies placed by trusted partners (like Google Analytics or secure payment gateways) to report usage statistics and process transactions efficiently. These third parties have their own privacy and anti-tracking policies.

5. Your Choices & Controls

You have the right to decide whether to accept or reject non-essential cookies. You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our platform, though your access to some functionality and secure areas may be restricted.

Because the means by which you can refuse cookies through your browser controls vary from browser to browser, please visit your browser's help menu for more information.

6. Changes to This Policy

We may update this Cookies Policy from time to time to reflect operational, legal, or regulatory changes. We encourage you to review this policy periodically to stay informed about our use of cookies and related technologies.

7. Contact Us

If you have any questions about our use of cookies or other technologies, please contact our support team at:

founders@useplug.co